Managing the license

This section explains how to manage your sending domains and their credits usage from our website, mainly designed for owners of a Multisite license with Sending service.

Your license can be managed from your account page by clicking the "Manage" button. It allows you to manage the allocation of Sending Service credits to the different domains of your Multi-site + Sending Service license.

Let's say you have 3 domains and a Multi-site + Sending Service license with 20,000 credits. Via the partner platform, you can allocate your credits as follows:

• Domain 1: 5,000 credits/month

• Domain 2: 8,000 credits/month

• Domain 3: 7,000 credits/month

You can also suspend existing domains, request a dedicated IP and request for a domain to be unblocked. You can also control the deliverability of your domains with our monitoring tools.

Accessing the management page

You can access the page from our website by clicking the "Manage" button next to your license:

You will be taken to the license management page where you can cancel/renew it and see the websites attached to it.

Management page

If you have attached your license to at least one website, and if your license gives you access to the sending service you will see a summary of your license credits on this page:

This shows you how many credits are left for the current 30-day period, and the next date the available credits number goes back up to the maximum.

If you added at least one sending domain in your AcyMailing configuration, it will be listed below:

It will show you the statistics for the last 7 days for the hard bounce rate (non-existing recipients) and complaints rate (recipients marking your emails as SPAM).

Owners of a multi-site license will be able to block/unblock a domain, ask for a dedicated IP and limit the maximum number of credits that can be used per domain (this is optional).

Note that dedicated IPs won't be activated on demand, it will depend on your sending volume, statistics and actual needs.