AcyMailing
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Setup AcyMailing
Installation
Configuration
Migration
Step by step guide
Multilingual websites
Subscription to your lists
External sending methods
Amazon SES
Mailgun
Postmark
SendGrid
Sendinblue
Main pages
Dashboard
Subscription forms
Subscribers
Custom fields
Lists
Segment
Emails
Templates
Email overrides
Automations
Queue
Statistics
Add-ons
Bounce handling
Advanced
Send follow-up messages based on subscription
Let site users use AcyMailing
Show an archive of the sent newsletters
Show a profile edition form on your site
Subscription via Community Builder
Add-ons
Settings
Joomla add-ons
WordPress add-ons
All websites add-ons
Developers
Developer Documentation
Create a page override
Joomla quickstart package with AcyMailing
FAQ
Could not instantiate mail function - AcyMailing
Spam issue
Your send process is slow?
Compatibility issues
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Compatibility issues
You will hopefully find here solutions for the most obscure issues that could happen using AcyMailing

Error when saving a template

On Joomla if you have the Securitycheck Pro extension, it can block the template save process. You can add an exception in it for AcyMailing.

Submitting the subscription form doesn't work

    If you have modified your .htaccess file and some form validations don't work anymore, you should modify your rules to replace [L] flags by [P] flags.
    If you have Jyaml as template, enable/disable the option for "empty" module
    If it only happens for a specific browser, disable your extensions (the "duckduckgo" extension for Firefox for example)

The email editor is broken

If you have the System plugin Responsive scrolling tables, disable it.

I turned my website into multisite network and now I have error messages about missing tables

If AcyMailing was already installed when you turned your WordPress website into a multisite network, you may need to re-run the AcyMailing installation scripts to set it up correctly for your network. To do this you can update AcyMailing, upload the latest installation package to replace the current one, or you can follow these 3 steps:
    1.
    Disable AcyMailing (this won't remove its data)
    2.
    Create an empty file wp-content / plugins / acymailing / update.php
    3.
    Enable back AcyMailing

The archive listing redirects to the online version of the first email

If this happens on a Joomla website, it could be caused by the system plugin "AntiCopy" when framing is Disallowed. Change its options or disable this plugin to fix the issue.
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FAQ - Previous
Your send process is slow?
Last modified 3d ago
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Contents
Error when saving a template
Submitting the subscription form doesn't work
The email editor is broken
I turned my website into multisite network and now I have error messages about missing tables
The archive listing redirects to the online version of the first email