AcyMailing
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  • AcyMailing documentation
  • How to renew AcyMailing license?
  • How to switch AcyMailing license plan?
  • Setup AcyMailing
    • Update from AcyMailing 5
    • Installation
      • Download AcyMailing
      • Install AcyMailing
      • Update AcyMailing
      • Switching from Starter to a paid version
      • Uninstall AcyMailing
    • Move AcyMailing between websites
      • Migrate between Joomla! and WordPress
      • Move between two WordPress websites
      • Switch from Joomla 3 to Joomla 4/5
    • Configuration
      • License
      • Mail settings
        • Set up your DKIM : DomainKeys Identified Mail
        • Set up Oauth 2.0
      • Queue process
      • Configure your send process
      • Subscription
      • Bounce handling
      • Data collection
      • Security
      • Languages
    • Step by step guide
    • Multilingual websites
      • Translate AcyMailing
      • Custom translation
    • Subscription to your lists
      • Subscription form - Joomla
      • Subscription form - WordPress
      • Other subscription methods
      • RSForm!Pro integration
  • External sending methods
    • AcyMailing Sending Service
    • Amazon SES
    • ElasticEmail
    • Mailgun
    • Postmark
    • SendGrid
    • Brevo SMTP Relay
    • Brevo / Sendinblue (Legacy)
  • Main pages
    • Dashboard
    • Subscription forms
      • Subscription Form
      • Header
      • Footer
      • Popup
      • Shortcode (Wordpress)
    • Subscribers
      • Create a subscriber
      • Import subscribers
      • Export subscribers
    • Custom fields
      • Create Custom Field
      • Examples
    • Lists
      • Create a list
    • Segment
      • Edition
    • Emails
      • Creation of a campaign
        • Choose a template
        • Edit email
        • Recipients
        • Segment
        • Send settings
        • Tests
        • Summary
      • A/B testing
      • Automatic campaigns
      • Follow-up
        • Trigger
        • Condition
        • Emails
        • Summary
      • Special mails
    • The email editor
      • Tenor integration
      • Unsplash integration
    • Templates
      • Create a template
      • Import a template
    • Email overrides
      • Edition
    • Automations
      • Information
      • Conditions
      • Actions
      • Action targets
      • Summary
    • Scenario
      • Create a new Scenario
      • Performances
    • Queue
    • Statistics
      • Overview
      • Detailed Statistics
      • Click map
      • Links details
      • User click details
      • Statistics per list
    • Add-ons
    • Mailbox actions
      • Mailbox actions
        • Edition
      • Bounce rules
        • Configuration
        • Listing
        • Create bounce rules
  • Advanced
    • Send follow-up messages based on subscription
    • Let site users use AcyMailing
      • List management
      • User management
      • Campaigns management
    • Show an archive of the sent newsletters
    • Show a profile edition form on your site
    • Partner platform
      • Log in
      • Dashboard
      • Single domain details
  • Integrations
    • Settings
    • Joomla add-ons
      • Joomla articles
      • CB Subscriptions
      • Community Builder
      • Community Quiz
      • Community Surveys
      • Contacts
      • Dashboard Quick icon
      • Docman
      • DPCalendar
      • EasyBlog
      • EasyProfile
      • EasySocial
      • Event Booking
      • FLEXIcontent
      • HikaShop
      • iCagenda
      • JCal Pro
      • jDownloads
      • JEvents
      • JSW CRM
      • JTicketing
      • K2 Content
      • Membership Pro
      • Module
      • PayPlans
      • Phoca Download
      • RSEvents!Pro
      • Seblod
      • Shika
      • VirtueMart
      • Zoo
    • WordPress add-ons
      • WordPress posts and pages
      • Advanced Custom Fields (ACF)
      • Business Directory
      • Contact Form 7
      • Easy Digital Downloads
      • EventON
      • Events Manager
      • Gravity Forms
      • Learndash
      • MemberPress
      • Modern Events Calendar
      • The events calendar
      • Ultimate Member
      • Uncanny Automator
      • WooCommerce
    • All websites add-ons
      • Articles, posts and pages from WordPress and Joomla
      • Automation - export action
      • Create user
      • Custom headers
      • RSS and Atom feeds
      • Table of contents generator
      • Universal filter
    • Zapier
  • Developers
    • Developer Documentation
    • Making a custom add-on
      • Execute custom script on specific AcyMailing actions
      • Insert a dynamic text in an email for Joomla
      • Insert a custom block in an email for Joomla
      • Insert a dynamic text in an email for WordPress
      • Insert a custom block in an email for WordPress
    • Custom script using our code
    • Create a page override
    • Joomla quickstart package with AcyMailing
    • Customise inserted content
  • FAQ
    • Could not instantiate mail function - AcyMailing
    • Spam issue
    • Your send process is slow?
    • Compatibility issues
    • Mail archive not displaying special characters
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On this page
  • My host has an hourly sending limitation
  • Upgrade to a dedicated server
  • Use an external delivery service
  • Each message takes 15 seconds to be sent
  • Each message takes 5 seconds to be sent
  • Do you have a big file attached to your newsletter?
  • Do you have the option "Embed images" enabled on the AcyMailing configuration page?
  • You're using an SMTP server?
  • Each message takes 1 second to be sent... but it's still too slow for me!
  1. FAQ

Your send process is slow?

Here are the things you can improve in order to speed up your send process

PreviousSpam issueNextCompatibility issues

Last updated 1 year ago

My host has an hourly sending limitation

The only solution to avoid your host sending limitation is to use an other sending server.

Upgrade to a dedicated server

Shared plans have limitations on the send process but if you upgrade to a dedicated server, you will be able to send as many e-mails as you want...

Please remember your host limits the send process to avoid being blacklisted so if you use your own server, don't forget to not abuse on the number of e-mails you send per hour!

Use an external delivery service

No need to change your host, simply go on page and select the SMTP sending method to send via another server.

Each message takes 15 seconds to be sent

If you're sending emails via SMTP through cpanel's Exim, make sure it doesn't add a delay for each email:

And other important thing to do is to make sure this option is disabled:

This option increases the SPAM level of your emails and adds a huge delay for each email sent.

Each message takes 5 seconds to be sent

Do you have a big file attached to your newsletter?

Do you have the option "Embed images" enabled on the AcyMailing configuration page?

If so, please disable this option... your visitor will still see your pictures inside your newsletter but instead of sending them within the e-mail, they will stay on your server.

You're using an SMTP server?

AcyMailing has to connect to this SMTP server each time you deliver a message... it should not take more than 1 second per e-mail.

Each message takes 1 second to be sent... but it's still too slow for me!

If you send via an external SMTP server, the communication with this external server takes time and sending 1 email every second is the standard rate. If you send from your own server, you will send much much faster...

If you do, please make sure the option "Embed attachments" is set to "No" on so instead of embedding the file within the message, AcyMailing will just add a link to this file in your Newsletter.

the AcyMailing configuration
the AcyMailing configuration page