> For the complete documentation index, see [llms.txt](https://docs.acymailing.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.acymailing.com/main-pages/campaigns/follow-up/emails.md).

# Emails

![](/files/2EHrKPMm4KJCunzeIRt0)

* **Name:** The name of the follow-up, only visible to you on the follow-ups listing
* **Display name:** The name of the follow-up shown to the user when managing subscriptions and on the unsubscribe page
* **Active:** If the follow-up is active or not
* **Send once:** If you want each user to be able to trigger this follow-up campaign only once

On the emails listing you'll be able to edit/duplicate/delete the ones you already added.

This listing is sorted by the sending delay (see below).

### Adding a follow-up email

![](/files/dGkGeaLp3HXfLeiUk28a)

The option **Send this email** lets you choose **when the email will be sent**. You can for example decide to send it 3 days after the follow-up campaign is triggered.

Each email you add to the follow-up campaign can have a different delay, for example when someone purchases a product:

* a first email will be sent directly to thank the user for the purchase
* a second email will be sent 3 days later to give the user a 10% coupon code
* a third email will be sent one month later to ask for a review of the purchased product(s)d

### Add a new email to an existing follow-up

If you already have a follow-up created and you want to add a new email, you can add this email in the queue for all users already subscribed to the follow-up.\
When you finished to create the new email, you have a notification with a link, you just have to click on it:

<figure><img src="/files/siBLQIz3ejjwacnQfD10" alt=""><figcaption></figcaption></figure>