# Emails

![](https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FXbksMYnoLLNGmt0DZR1Y%2Ffollowup%20emails.png?alt=media\&token=1f6d9a86-965a-48d4-a5c0-7e15177b23a7)

* **Name:** The name of the follow-up, only visible to you on the follow-ups listing
* **Display name:** The name of the follow-up shown to the user when managing subscriptions and on the unsubscribe page
* **Active:** If the follow-up is active or not
* **Send once:** If you want each user to be able to trigger this follow-up campaign only once

On the emails listing you'll be able to edit/duplicate/delete the ones you already added.

This listing is sorted by the sending delay (see below).

### Adding a follow-up email

![](https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2Fdd2cXhfUFfFABPiXk2eU%2Ffollowup%20edit.png?alt=media\&token=1abe49dd-2345-4b60-81d1-0dc56dfce8b7)

The option **Send this email** lets you choose **when the email will be sent**. You can for example decide to send it 3 days after the follow-up campaign is triggered.

Each email you add to the follow-up campaign can have a different delay, for example when someone purchases a product:

* a first email will be sent directly to thank the user for the purchase
* a second email will be sent 3 days later to give the user a 10% coupon code
* a third email will be sent one month later to ask for a review of the purchased product(s)d

### Add a new email to an existing follow-up

If you already have a follow-up created and you want to add a new email, you can add this email in the queue for all users already subscribed to the follow-up.\
When you finished to create the new email, you have a notification with a link, you just have to click on it:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FsBROmzNPC92EA9hdgDMm%2FEmails_%E2%80%B9_%E2%80%94_WordPress.png?alt=media&#x26;token=e111c4c3-1879-4e54-8728-e6adc218df7a" alt=""><figcaption></figcaption></figure>