> For the complete documentation index, see [llms.txt](https://docs.acymailing.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.acymailing.com/main-pages/scenario/create-a-new-scenario.md).

# Create a new Scenario

### Triggers

To create a new scenario we will have to go to the Scenario menu and click on Create button:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FW8vV5JEsiOT5SnwQ2Kuu%2FCapture_d%E2%80%99e%CC%81cran_2025-01-28_a%CC%80_10_17_17.png?alt=media&amp;token=80a66151-ef0b-487b-92cf-0b58a6206b2b" alt=""><figcaption></figcaption></figure>

Then you can start by selecting a trigger:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FSuZFAdygtZ2PP9nT7IuD%2FCapture_d%E2%80%99e%CC%81cran_2025-01-28_a%CC%80_10_22_18.png?alt=media&amp;token=0c179eeb-8cf2-44f5-aff8-4275302590f3" alt=""><figcaption></figcaption></figure>

Triggers are always specific to one user, here are examples of triggers:

* Subscriber creation: When a subscriber is created
* Subscribers subscribe: When a subscriber subscribes to a list
* Subscriber opens an email: When a subscriber opens a specific or any email
* On subscriber's birthday: When it's the birthday of the subscriber

### Scenario Editor

Once you've chosen a trigger, you can start editing your scenario. For example, let's say you want to send an email with a subscribe link to a subscriber who opened a specific email, then check if they subscribed to send them another email.

First, we set a delay of 1 hour, this way the email is not sent right away:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FY6CgBUD6zCyr9xb7nIk2%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.33.19.png?alt=media&amp;token=6b4b3eb3-057d-41c4-827e-eb2d466edb0a" alt=""><figcaption></figcaption></figure>

Then we can add an action to send an email:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FSmCoTjDFxtOMU7BGNa5Q%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.34.12.png?alt=media&amp;token=a47b804a-653d-4691-b22c-76d9ec4e6667" alt=""><figcaption></figcaption></figure>

Clicking the Create new email button will redirect you to the email creation page, in which we include a dynamic text:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FoUDCbvQdRhXFGy2EoRz4%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.39.22.png?alt=media&amp;token=7b2413a3-337d-4966-be66-86af59af899c" alt=""><figcaption></figcaption></figure>

Once the action is added we need to add a new delay to let the subscriber have time to open it and click on it.

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FYSW8yKCejFRBrczGuYXP%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.39.49.png?alt=media&amp;token=03d2a865-534c-4fd0-9ebe-9afbdf221b49" alt=""><figcaption></figcaption></figure>

We can then add a condition to check if the subscriber has subscribe to the list Newsletter:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2Fw59WM4jK34ju1GNlGrYG%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.42.26.png?alt=media&amp;token=70664743-ec05-49a6-a2ff-419de3d7f9b8" alt=""><figcaption></figcaption></figure>

Now you can add another action to send another email to subscribers who only subscribe to the list Newsletter:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2Fti9RSs3z7pZbVLafTgNf%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.45.06.png?alt=media&amp;token=b413c80c-aae8-4046-8d9f-6bd3c2e3777b" alt=""><figcaption></figcaption></figure>

Once you've finished creating your scenario you'll have to save it:

<figure><img src="https://963725040-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-L_D4iy53WFAtKVs3BPA-3566562695%2Fuploads%2FYty9VJL3q1LjBLY2Gvzl%2FCapture%20d%E2%80%99e%CC%81cran%202025-01-28%20a%CC%80%2011.47.14.png?alt=media&amp;token=739e6445-b788-4685-a40f-07e5c8586959" alt=""><figcaption></figcaption></figure>

In this case, you can activate the **Trigger once** option to make sure this scenario is triggered only once time on the subscriber, if this option is not activated the scenario will be triggered every time.
